Privacy Policy

This policy was last updated on 6/21/2025.

29 Pieces believes in upholding the privacy of all information gathered from its supporters, whether you’re a donor, website visitor, or someone who reaches out to us by email or another communication channel.

This Privacy Policy (“Policy”) for 29 Pieces (“we,” “us,” or “our”), describes how and why we might collect, store, use, and/or share (“process”) your information when you use our services (“Services”), for example when you:

Visit our website, or any website of ours that links to this Privacy Policy
Engage with us in other related ways, including by making a donation or by reaching out to us through any communication channels

We created this Policy to help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you have any questions or concerns, please contact us at [email protected].

Overview

This overview provides a summary of our Privacy Policy. You can find out more information by clicking on the links following each topic.

What Personal Information do we process?

We do not collect any Personally Identifiable Information (“PII” or “Personal Information”) from you when you visit, use, or navigate our Services unless you voluntarily provide it to us. Learn more about Personal Information you disclose to us.

Do we process any sensitive personal data?

We do not process sensitive personal data, such as political affiliations, religious beliefs, race or ethnicity, sexual orientation, or biometric data.

Do we receive any information from third parties?

We do not receive any information from third parties.

How do we process your information?

We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so. Learn more about how we process your information.

In what situations and with which third parties do we share Personal Information?

29 Pieces does not sell or rent any Personal Information to third-party vendors. When you donate to 29 Pieces or use some features of our website, such as a Web form, certain Personal Information that you voluntarily disclose may be provided to our partner vendors on a confidential basis so that those vendors can provide services—including sending email messages, facilitating fundraising activities, or processing credit card transactions—on our behalf. Learn more about what data we share.

How do we keep your information safe?

We have organizational and technical processes and procedures in place to protect your Personal Information. Although we strive to take appropriate security measures to protect your Personal Information from unauthorized access, disclosure, alteration and destruction, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee the absolute security of your information. Learn more about how we safeguard your data.

What are your privacy rights?

Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your Personal Information. Learn more about your privacy rights and choices.

What Information Do We Collect?

A. Personal Information You Disclose to Us

We collect Personal Information that you voluntarily provide to us when you express an interest in obtaining information about us or our Services, when you participate in activities on the Services, or otherwise when you contact us.

We do not process sensitive information, such as your political affiliations, religious beliefs, race or ethnicity, sexual orientation, or biometric data.

We may collect data necessary to process your payment if you make a donation. This data may include your payment instrument number, and the security code associated with your payment instrument. All payment data is stored by Network for Good (tax ID 68-0480736). You may find their privacy policy here: https://www.bonterratech.com/legal/privacy-policy(Opens in a New Window).

In addition, we may collect information from you, including your name and email address, when you subscribe to our email newsletter via a Web form. By signing up, you consent to your information being stored and processed by our third-party email marketing provider, Vertical Response, in accordance with their privacy policy. For more information, please see their privacy policy here: https://verticalresponse.com/about/policy-and-terms/(Opens in a New Window).

B. Information Automatically Collected

We automatically collect certain non-personally identifiable information when you visit, use, or navigate our Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your Internet Protocol (IP) address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.

Third-Party Cookies

Our website may include embedded videos from YouTube, a service provided by Google LLC. We use YouTube’s privacy-enhanced mode (youtube-nocookie.com) to limit tracking. This means:

YouTube may set cookies or collect data (such as your IP address, device information, and viewing behavior) only if you interact with the video.
If you're signed into a Google account, your viewing activity may be linked to that account.
These videos are subject to Google's Privacy Policy(Opens in a New Window).

How Do We Process Your Information?

We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.

If you shared Personal Information like your name or email address, we collect, store, and use this information primarily for the purposes it was submitted, including:

to fulfill your donation and communicate with you about your donation
to provide information about our work we think would interest you
to protect our Services as part of our efforts to keep our Services safe and secure
to save or protect an individual’s vital interest in order to prevent harm

We only share Personal Information with third parties that you have voluntarily provided to us, and we primarily use it for the purposes it was intended. When you donate online, we share information with trusted third-party vendors in order to process your donation. These vendors help us host our donor information database and process online payments in a secure and safe manner. We retain your information for as long as your account is active or necessary to provide you with our Services.

How Do We Keep Your Information Safe?

We take the security of any financial or other Personal Information you send us very seriously. We have implemented appropriate security measures on our website, including industry-standard Secure Socket Layer (SSL) encryption, so that any information you provide to us remains protected and private.

In addition, all third-party vendors we work with to manage our donor information database and process payments meet all industry standards for security, including compliance with the Payment Card Industry Data Security Standard (PCI DSS). All donor data is encrypted at rest and in transit and is required to be kept confidential.

Despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your Personal Information, transmission of Personal Information to and from our Services is at your own risk. You should only access the Services within a secure environment.

Do We Collect Information From Minors?

We do not knowingly collect, solicit data from, or market to children under 18 years of age, nor do we knowingly sell such Personal Information. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If we learn that Personal Information from users less than 18 years of age has been collected without parental consent, we will take reasonable measures to promptly delete such data from our records.

If you become aware of any data we may have collected from children under age 18, please contact us at [email protected].

Your Privacy Rights and Choices

Requesting Changes and Withdrawing Consent

If you would like to request changes to any Personal Information you have provided to us or withdraw your consent for us to process your Personal Information, you can do so at any time by contacting us at [email protected].

Opting Out of Marketing and Promotional Communications

You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send or by contacting us at [email protected]. We may still communicate with you for other non-marketing purposes, for example to send you service-related messages that are necessary for the administration and use of your account or to respond to service requests.

Cookies and Similar Technologies

Cookies are small text files stored on a user's device by a website. Most Web browsers are set to accept cookies by default, but if you prefer, you can usually choose to set your browser to remove and reject cookies. If you choose to remove cookies or reject cookies, certain features of our Services may be affected.

Your Rights

You have rights under certain U.S. state data protection laws. However, these rights are not absolute, and in certain cases, we may decline your request as permitted by law. These rights include:

Right to know whether or not we are processing your data.
Right to access your data.
Right to correct inaccuracies in your data.
Right to request the deletion of your data.
Right to obtain a copy of the data you previously shared with us.
Right to opt out of the processing of your data if it is used for targeted advertising (or sharing as defined under California's privacy law), the sale of data, or profiling in furtherance of decisions that produce legal or similarly significant effects ("profiling")
Right to non-discrimination for exercising any of the above rights.

You may be entitled to additional rights depending on the state where you live. To exercise these rights, you can contact us by emailing us at [email protected].

Under certain U.S. state data protection laws, you can designate an authorized agent to make a request on your behalf. We may deny a request from an authorized agent that does not submit proof that they have been validly authorized to act on your behalf in accordance with applicable laws.

Will This Privacy Policy Change?

We may update this Privacy Policy from time to time. The revised version will be indicated by the "last updated" date at the top of this page. If we make material changes to this Privacy Policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this Policy frequently to be informed of how we are protecting your information.

Contact Information

If you have any comments or questions regarding this Privacy Policy or the use of your information, please email us at [email protected].